Despite its scale, the migration process has been extremely smooth. With all down-time scheduled for an agreed weekly change window, there has been almost zero disruption to the wider operations at Cochlear. Importantly, staff in departments such as research and manufacturing have seen no disruption, meaning no downtime in their vital work.
In most instances, applications running on Windows Server 2003 have been migrated to Windows Server 2012. Apart from the reduction in hardware costs the modernisation of its IT infrastructure has resulted in a more agile IT workforce. With Windows 2012 in place, the organisation has been able to deploy System Center, a server management tool that automates much of the manual tasks associated with managing enterprise IT infrastructure. IT staff are now able to focus on higher value tasks rather than ‘keeping the lights on’.
Another important benefit of the migration has been the personal development of Cochlear’s IT team, both at the Sydney head office and throughout its subsidiary offices, as employees were able to update skills. Further than that, though, the project also brought the company together from an IT perspective.
Geoff van Herten, Senior Manager, IT Infrastructure Services at Cochlear said, “The global coordination across the regions has been positive for us. It’s been an opportunity for us to get those other benefits in the people development and teamwork sense.”
The migration has modernised Cochlear’s server platform while also creating a greater awareness of its application estate. As a company with offices around the globe, it’s created stronger knowledge of all applications that are running meaning that IT is now much better equipped to support the organisation’s operations.
One of Cochlear’s underlying values is excellence in innovation. This migration project is an example of that value being demonstrated consistently throughout the business. The pro-activity and innovation shown by the IT team has enabled Cochlear’s core business of research and production of hearing devices to continue on delivering miracles to its customers around the world.
This article was originally published on Microsoft.com. Xello has obtained Microsoft’s highest Gold accreditation aligned to the Data Platform competency and is a Microsoft Gold Certified Partner across existing competencies in Cloud Platform, Enterprise Management & Mobility, Cloud Productivity and Windows and Devices.