This customer came to Xello needing to automate a highly-manual human resources system to streamline the staff onboarding and user provisioning process. The goal was to ensure the time it takes to get staff set up with their IT user accounts is more efficient across the organisation.
While the HR platform was cloud-based, the main problem was a lack of integration with the customer’s existing identity management system, which was necessary to implement automation. The company also did not have a test environment to accurately simulate the onboarding processes and validate the automation and logic behind the system before they went live.
Client type: Enterprise Real Estate
Solution: Microsoft on AWS